DeviceIQ™ from MachineShop is a set of rich, device-agnostic capabilities that allow you and your customers to deploy, configure, monitor and manage smart connected products at scale. As product managers, engineers, support and business managers, there are many important requirements that demand your team’s constant attention. DLM from MachineShop delivers a valuable service that allows you to focus on those most critical requirements of your products.
Set of features that allow device manufacturers and their customers to identify, define and onboard several or thousands of connected devices that are to be deployed, configured, monitored and managed. These devices can be grouped and classified by a wide range of parameters, e.g. customer, location, software version, SKU, etc.
Specific configuration parameters of the device and the network can be established at any point in the device lifecycle including at manufacturing, pre-deployment, deployment and post-deployment. These features allow for zero-touch configuration and/or remote configuration changes and even dynamic configuration changes even when the device is currently offline. The configuration applies not just to the device itself but to network parameters associated with various network types, e.g. WAN, WLAN, etc.
Based on configurable time-interval parameters, devices send heartbeat messages regarding their status that can be stored, forwarded and analyzed for performance and preventative maintenance. Automatically detect, report and/or act on anomalies and outliers. Wellness monitoring is above and beyond data that devices gather about their operating environment, from sensors, etc.
Prepare, schedule, automate and validate secure, reliable software updates to edge network infrastructure and edge devices.
Remove devices from active monitoring and management. Use update management to terminate connectivity, reporting and stop data transmission to subscribing applications and services. Send decommission requests and commands via API to subscribing integrated services.