Without an integration between IT and OT, organizations must deploy, support and integrate a multitude of tools, platforms and applications to understand and manage the state of their enterprise and ecosystem. Leveraging best of breed tools for IT and OT management is a sensible approach, but IT and business managers still want and need to harmonize their architectures to allow integration and interaction between these diverse and intertwined domains.
The German IT company Paessler and MachineShop have partnered to deliver seamless visibility and management of enterprise technology - whether IT or OT - for business and technology managers. The combined offering is the first of its kind in the market and provides competitive advantages also to our customers.
Each company has developed technology to collect, analyze and act upon data from networks and devices that organizations and their customers rely on every day. Some of these devices are traditional computing or IT assets and the networks they communicate on, while others are operational assets such as vending machines, medical devices, power generators, video surveillance cameras, vehicles, HVAC systems and many more.
Through seamless integration, parallel deployments and coordinated support, Paessler's Network Monitoring Tool PRTG and MachineShop help its existing and new customers see, understand and respond to important events throughout their entire enterprise.
The user now can control all its IT and OT infrastructure through the PRTG interface and PRTG dashboards. As an example, the PRTG screenshot below displays temperature readings from a device that is typically not monitored by PRTG:
Information is collected in real time by MachineShop Edge which then translates and filters the data. There is a dedicated interface which converts the data into a format that PRTG reads and displays. Through standard APIs, commands can be sent back through PRTG to the MachineShop interface and to the edge device itself - thus creating a seamless, bi-directional interface and application for customers.